Skip to content
English
Contact Support
Contact Support
  • There are no suggestions because the search field is empty.

How to Update Your Account Information

Update your name, email, address, or password on your ShopEarl account.

WARNING – Account updates apply to future orders only. We are unable to change the email address or shipping address on an existing order once it has been placed. If you need to change the shipping address on an order that has not shipped yet, the best option is to cancel the order and place a new one with the correct address.

You can update your account information directly on the ShopEarl website. No need to contact support for basic account changes.

How to update your account:

  1. Go to ShopEarl.com
  2. Click the "Account" button at the top of the page
  3. Log in to your account if prompted
  4. Update the information you need to change (name, email, address, password)
  5. Save your changes

What can you update?

  • Your name
  • Your email address
  • Your default shipping and billing address
  • Your password

Having trouble?

If you are unable to update your account information — for example, if you are locked out or experiencing a technical issue — contact our support team and we can help.